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Handling Doxxing and Trolling

These best practices help keep online spaces on topic and secure.

Download the Resource

Doxxing: The act of revealing identifying information about someoneonline —their real name, address, workplace, phone number, or otheridentifying information.

Trolling: Accessing online spaces to bully, incite panic or shock inproductive participants, and use time and resources of hosts.

Best Practices:

  • Use a sign-up form or other vetting process.
  • Provide guidelines for participants about who can have the meeting invitation and how people can gain access.
  • Choose a naming convention and share it with folks who have the event log-in information (e.g., First name, pronouns).
  • Familiarize yourself with your virtual meeting platform’s moderation tools including how to remove, mute, and block participants.
  • Consider platform security features like locking your meeting, using awaiting room, or password protecting your meeting.
  • Disable screen sharing for participants.
  • Ask that nobody record or screen shot the meeting in any way.
  • Provide clear guidelines about confidentiality.
  • If a troll does get on your meeting, remain calm and don’t bring attention to the situation.
  • If participants begin to notice, ask them to ignore them and let them know someone is handling the situation.
  • If absolutely necessary, end your meeting early so participants do not have to endure abuse from trolls.

Download this resource here: Handling Doxxing and Trolling