PFLAG National recommends that organizations launching a support group for the parents and caregivers of LGBTQ+ people collect and share the internal policy documents listed below. Many families have to navigate a variety of new things after learning that a loved one is LGBTQ+ and may have questions about physical and mental healthcare benefits, relocation options, and more.

• Employee Handbook or Code of Conduct
• Healthcare Benefits
• Union Contracts, If Applicable
• Employee Assistance Program Resources
• Employee Resource Group Contacts
• Employee Relations Contacts
• Human Resources Contacts
• Union Contacts, If Applicable